2012 Export Winners Series:
medalp Zentrum für ambulante Chirurgie Betriebs GmbH
Since 1994 the Austrian Federal Economic Chamber and the Austrian Federal Ministry of Economy, Family and Youth have been awarding "Export prizes" to Austrian companies for their exceptional success on international markets. This year the prize in the tourism and leisure category went to medalp Zentrum für ambulante Chirurgie Betriebs GmbH.
The medalp group is one of Europe’s largest service providers in trauma surgery and sports traumatology. With sports clinics at three locations in popular Tyrolean resorts, the group has become a highly frequented haven for injuries and accidents related to winter sports in the Alpine region.
It all began in 2000 with the establishment of a sports clinic for trauma surgery and sports traumatology in Imst. Since then medalp has treated over 120,000 patients, around half of which were foreign guests from over 100 different nations. The company philosophy is centred around the “one-stop shop” principle. Patients can rely on the same team to see them through – from the initial assessment to surgery, post-op care and rehabilitation.
One key success factor for medalp is the excellent relations with foreign insurance firms and follow-up care providers. In addition the company offers a multilingual follow-up tool for patients in the form of my.medalp.com, the only one of its kind worldwide.