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Knapp receives British Gas award

16. November 2009

British Gas has presented Austrian logistics firm Knapp with a special award for "bringing out the best in each other". It was awarded for commitment shown by the Knapp and British Gas teams at the company’s £17m national distribution centre in Leicester.  

At its Supplier Forum, held in June, the management of the British Gas National Distribution Centre (NDC) in Leicester made a special award to KNAPP, provider of the facility’s logistics solution.

Knapp provided the £6m automated handling solution for the centre in Leicester, which is used for the distribution of gas and electrical appliance parts and equipment to engineers nationwide. British Gas provides installation and service cover for 4.5 million customers in the UK, and the Leicester operation is both huge and complex.

Rob Morton, Head of Supply Chain & Fleet for British Gas, presented the award, commenting, “Projects such as the one undertaken at our National Distribution Centre in Leicester necessarily involve significant change, to procedures, processes, systems and operations. All stakeholders are affected dramatically. It takes time to ‘bed things in’ and, when you think you have, the business changes again. Nevertheless,” continued Rob Morton, “the joint commitment shown by the British Gas and KNAPP teams was excellent and we have an NDC to be proud of. It is highly available and has the confidence of its 10,000 or so customers - our engineers. This in turn means that our end customers can have confidence in the commitments we make to them.”


KNAPP’s automated handling solution for the 12,800m2 distribution centre was completed in 2006. The new distribution centre formed an integral part of a 10-year strategy for British Gas, being designed to meet the company’s needs until 2015.

On receiving the award, David James, Managing Director of KNAPP UK Ltd , said, “We are delighted and honoured by this recognition. This was a complex project to serve a dynamic business operation. The fact that the NDC is performing so well is a testimony to the hard work of all those involved and the excellent working relationship which exists between our companies.”

John Lewis Project

Knapp UK Ltd's prestigious project for the John Lewis Partnership has also just been completed. The national distribution centre (NDC) located at Magna Park in Milton Keynes entered live operation in June. The NDC is harnessing some £25m worth of automated handling equipment – including 8km of conveyors and 250,000 bin storage stations – designed, installed and maintained by KNAPP. The John Lewis Partnership took the decision to invest £45 million in a state-of-the-art national distribution centre for its Department Store Division in 2006 (see article ). It is Knapp's single largest order in the UK to date.

About Knapp

Knapp specialises in the design, installation and maintenance of automated warehouse solutions. Headquartered in Hart bei Graz, Austria, the KNAPP Group achieved sales of over EUR 196 million in 2007-2008. KNAPP has supplied hundreds of logistics solutions to famous brands worldwide including AAH, Alliance Boots, Avon Cosmetics, British Gas, Cinram, Clarks Shoes, CooperVision, John Lewis Partnership, Muller, Ocado, Office Depot, Phoenix, QVC, Siemens, Tiffany, Wella and Yves Rocher.

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