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 Terms and Conditions 

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How to make business deals run as smoothly as possible: Here is all the information you need about drawing up contracts, defining prices and fixing payment terms in Austria.

 
Content:

Offers, Contracts and Pricing

An offer to an Austrian buyer should contain the following information:

  • Precise Description of Goods:
  • Price including discounts in EUR or USD
  • Delivery terms and conditions in accordance with Incoterms
  • Illustrated advertising brochures
  • Product samples are common for consumer goods
  • Delivery date
  • Maximum quantity
  • Period of validity of the offer


Offers may be written in English or German. 

Prices may be quoted in EUR or US Dollars. Goods are usually supplied with either DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid) and CIF (Cost Insurance Freight). We recommend using INCOTERMS.

Confirmation

Upon agreement of an order, Austrian companies expect an order confirmation from the supplier. If any conditions of the offer have changed in the order, the supplier must clearly draw attention to these.

Contracts

Contracts with Austrian buyers may be quite free in both form and content. The main restrictions on content regard consumer protection specifications.

Form

Contracts can be agreed both verbally and in writing, as the key factor is the expression of will, but the written form is recommended.

Ownership Transfer and Delivery Terms

Transfer of ownership when selling or purchasing goods does not occur on the signing of the contract, but when the goods have been received by the buyer or carrier. INCOTERMS are recommended for defining delivery terms and conditions.

 
 
 
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