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Austrian Post entered the Bulgarian market

30. May 2012

The presence of a company of such a scale in Bulgaria became possible after acquiring shares in the postal operator М&BM Express.

On an official ceremony, which was held today in Grand Hotel Sofia, was announced entering of Austrian Post on the Bulgarian market. The presence of a company of such a scale in Bulgaria became possible after signing a deal, by which the Austrian postal operator acquired 26 % of М&BM Express. The new brand, with which the companies will be presented on the market is M&BM Express MEMBER OF AUSTRIAN POST GROUP. Official guests on the event were His Excellency the Ambassador of Austria Gerhard Reiweger and the Minister of Transport, information technology and communications Ivailo Moskovski.

Founded in 2005, now M&BM Express is a leading company in the field of hybrid mail in the country. After the full liberalization of the postal market, which happened in 2011, M&BM Express is a leading alternative provider of postal correspondence on the Bulgarian market. The Austrian post operates in more than 10 countries from Central and Eastern Europe, in which they have already become leaders, by sharing their know-how and gained international experience in developing this type of markets. The expectations of the cooperation of Austrian Post and M&BM Express in Bulgaria are aimed at introducing new technologies and processes, which can improve the quality of the offered services on competitive prices. To learn from a leading international company, an indisputable leader in the filed of postal services, due to which new services will be offered to the customers, which could improve and optimize the inner processes and the document workflow are among the basic priorities of M&BM Express MEMBER OF AUSTRIAN POST GROUP.

Andreas Dragosits, Head of CEE Mail Business Unit, Austrian Post, explains that “М&BM Express has the right technology and experience, as well as the reputation of a provider with individual approach to the users and a team of highly motivated professionals, who work in an excellent environment. The company has experience in managing of over 2 500 personnel, has fully deployed its own network of access points for provided services across the country and has built relationships with the other postal partners in the country. This fully meets the commitment of Austrian Post to provide first-class services to the users.” Andreas Dragosits adds that nowadays the companies are not limited to operate only in one country. Europe is common and following their strategies and the expectations and attitudes of their customers, the companies quite naturally go beyond their countries.

Bulgaria is chosen for a number of advantages. It is the centre of the political and economic stability in Eastern Europe, with well-developed policy to promote business. The country offers highly qualified staff, well educated, especially in technical and business field.

Marketing, sales and customer service are among the key factors for the success of postal operators, at the same time the most neuralgic areas of the strategy of each company fighting for the loyalty of its customers. „There are three types of companies – the first make things happen, others look how things happen and the third that wonder what has happened. Our aim is M&BM Express MEMBER OF AUSTRIAN POST GROUP to be of the type of companies, which really makes things happen. There is one single reason for this – by accelerating the progress of the changes, the companies can not prosper any more, if they rely only on their previous business practice”, explains Pavel Petrov, Managing Director of M&BM Express.

Thanks to the prompt and anticipating the expectations of market development of resources and investment policy of M & BM Express, the company delivered about 75 million shipments in 2011, and 65 million of them are hybrid mail. М&BM Express is a preferred business partner for leading in their field service providers and contractors, recognized on a national level, such as Vivacom, Mtel, CEZ, E.ON, Bulgarian National Bank, Procredit Bank, Eurobank EFG Bulgaria, Меtro Cash & Carry, Kaufland, Hypo Alpe-Adria Leasing , Allianz, Xerox, PONS, Computer 2000, National Revenue Agency, National Social Security Institute, National Health Insurance Fund, Archives States Agency, etc.

For additional information:
Public Relations M&BM Express MEMBER OF AUSTRIAN POST GROUP
Sia Velinova
PR expert
„D&D Agency research and public relations”
Mobile: +359 886 796 589
Tel: +359 2 866 99 99
Email: siavelinova@ddagency.com

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