In recent years, the water supply system of Novi Sad has undergone comprehensive modernization. With the introduction of the centralized zenon software platform, the control and supervision of the city’s complex infrastructure have been significantly improved. The goal is to provide a reliable, energy efficient, and future ready drinking water supply for the growing population of Serbia’s second largest city.
The new system connects more than 10,000 data points from wells, pumping stations, treatment plants, and reservoirs. Over 100 control devices are integrated into the zenon software platform. A redundant server architecture ensures uninterrupted operation, even during technical faults or maintenance activities.
A central element of the modernization is a newly designed control room with multiple workstations and large scale visualization. Operational parameters such as flow rates, pressure levels, water levels, and energy consumption are displayed and analyzed in real time via the zenon software platform. Deviations from normal operation can be detected early, enabling faster decisions and targeted measures.
Novi Sad’s water supply is based on 38 wells from three main sources, connected to the central control system via fiber optic, radio, and Wi Fi links. In addition to water extraction and treatment, pumping stations, secondary reservoirs, and the facilities’ energy supply are also monitored. This allows the entire process from water sourcing to distribution to be transparently mapped and managed using the zenon software platform.
Regular maintenance and software updates ensure that the zenon software platform meets current technical standards and continues to evolve. The modernization enhances operational reliability, improves energy efficiency, and provides a stable foundation for the long term operation of the city’s water infrastructure.
